Privacy Policy

Restormel Architectural Services

Effective Date: 02 March 2026

Restormel Architectural Services is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or engage our architectural services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Restormel Architectural Services

Cornwall, United Kingdom

Email: info@restormelarchitecturalservices.co.uk

Telephone: office (01726) 825229

Mobile 07791 941045

Restormel Architectural Services is the Data Controller responsible for your personal data.

We may collect the following information:

Information You Provide

• Full name
• Email address
• Telephone number
• Property address
• Project details and drawings
• Planning application references
• Correspondence relating to your project

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

This data is collected through standard website analytics tools.

We use your personal information to:

• Respond to enquiries
• Provide architectural design services
• Prepare and submit planning applications (including to Cornwall Council)
• Prepare Building Regulations drawings and documentation
• Coordinate with consultants (structural engineers, SAP assessors, surveyors etc.)
• Manage ongoing projects
• Issue invoices and maintain accounting records
• Improve our website and services

We rely on the following lawful bases:

• Contractual necessity – to deliver agreed services
• Legitimate interest – to operate and improve our business
• Legal obligation – including record-keeping and regulatory compliance
• Consent – where applicable

We may share relevant information with:

• Cornwall Council Planning Department
• Approved Inspectors or Local Authority Building Control
• Structural engineers and other professional consultants
• Contractors (where authorised by you)
• Accountants and professional advisers

We will never sell or rent your personal data to third parties.

We retain project-related information for as long as necessary to:

• Fulfil contractual obligations
• Comply with legal requirements
• Maintain professional records

Financial records are typically retained for a minimum of 6 years in line with HMRC requirements.

We take appropriate security measures to protect your information, including:

• Secure cloud storage systems
• Password-protected devices
• Restricted access to project files
• Secure sharing of digital drawings and documents

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion (where legally permissible)
• Object to or restrict processing
• Request transfer of your data
• Withdraw consent where applicable

To exercise your rights, contact:

info@restormelarchitecturalservices.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://ico.org.uk

Our website may use cookies to:

• Enable essential website functionality
• Analyse visitor behaviour
• Improve website performance

You can control cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy policies of those websites. 

We may update this Privacy Policy from time to time. The most current version will always be available on our website.